Returns & Exchanges
At The Curated Lobe, we want you to love your new look, which is why we offer a 30-day return window for all unworn jewelry in its original packaging. Please note that for hygiene reasons, certain pierced earrings may be subject to inspection before a refund is finalized.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Carefully place the jewelry in its original branded box and secure it within a padded mailer to prevent damage during transit.
- 3.Attach the Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; your refund will be processed within 5-7 business days of arrival.